Returns & Exchanges
At Spider Shoppe, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused and unopened items. If your order doesn't meet your expectations, our dedicated support team is here to help you spin a better solution.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your return is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
Package and Ship
Securely pack your items in their original packaging, attach the shipping label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing